Terms and Conditions
I. Hours Of Operation
Monday through Friday
9:00 AM to 5:00 PM CST
a.) Orders are shipped C.O.D. cashiers check, money order, or by credit card payment. We accept Visa, MasterCard, and Discover.
b.) Company checks will be accepted only after approval of check usage application. There is a $25.00 service charged assessed to the customer for any returned check.
III. Business Certificates
a.) A mandatory copy of a customer's business license, resale or sales tax exemption certificate is required for all Texas customers.
a.) All listed prices are wholesales prices.
b.) All prices are subject to change without prior notice.
a.) All orders are shipped via UPS ground unless otherwise requested by the customer. However using other services will not be shipped same day.
b.) Bulk orders requiring pallets or containers are shipped via Roadway Overnight unless otherwise requested by the customers.
c.) Bulk orders to Mexico are shipped via AAA Cooper unless otherwise requested by the customer.
VI. Claims And Returns
a.) Any claims for damaged or merchandise shortages must be made within 5 business days from receipt of goods. No credit will be issued for good returned without notification and approval or if notification is made after 5 days from the receipt of goods.
b.) No returns will be accepted without proper authorization.
c.) All contents shipped are carefully packed and leave the warehouse in perfect condition. In case of damage, call delivery carrier's agent at once and request an inspection report. Report must be made to delivering carrier first before it is made to us.
d.) There may be a 10% restocking fee applied to refused shipments, shipments left unclaimed at UPS customer counters, and returned shipments for insufficient funds. All charges associated with the above mention returns will be assessed on the next order.